Free shipping on all products. Track your order on the Order Status & Details page.

Shipping Policy

Last Updated: September 24, 2026

1. Shipping Methods

Eternal Peptides Wholesale offers free Australian domestic and worldwide shipping on all product orders, subject to product and destination availability:

2. Processing Time

Orders are typically processed within 1–5 business days. Orders placed on weekends or holidays will be processed on the next business day. A confirmation email is sent when payment is confirmed and the order is completed. Email notifications are sent for new public tracking updates. After placing an order, save the order number shown on the confirmation page. You will need it to view your order details and delivery progress on the Order Status & Details page.

Dispatch origin can vary and may include offshore fulfilment, as explained in our Terms of Service. Processing and transit are separate stages; estimates are not a promise of domestic dispatch.

3. Shipping Rates

All product orders include free Australian domestic and worldwide shipping, subject to the product and destination restrictions below. At checkout, shipping will display as Free Shipping at no additional cost.

4. Destinations and customs

We offer shipping within Australia and worldwide. Shipping availability depends on the product and destination. Check with us before ordering where import or delivery eligibility is uncertain:

Contact us if a package is held, seized or destroyed. We will assess the circumstances and applicable responsibilities in accordance with our Refund Policy and mandatory legal rights.

5. Order Tracking

All order details, progress updates, and available tracking information are provided through the Order Status & Details page. We send a confirmation email when payment is confirmed and the order is completed, and an email when new public tracking information is available. To access the page, enter the order number together with the full name, email address, and phone number used at checkout. Please allow 24–48 hours for new tracking information to appear after dispatch.

6. Delivery Issues

If you experience any of the following issues, please contact us immediately:

7. Lost or Stolen Packages

If tracking shows delivery but you cannot locate the package, contact us so we can investigate with the carrier. A delivery scan does not by itself determine your rights. We recommend providing a secure and accurate delivery address.

8. Address Changes

Address changes cannot be made after an order has shipped. Please ensure your shipping address is correct before completing your order. Contact us promptly about an address error. We will assess available options and any applicable responsibilities.

9. Shipping Restrictions

Due to regulatory requirements, some products may have shipping restrictions. We may cancel orders that cannot lawfully be supplied to the destination. Any payment will be handled in accordance with applicable refund obligations.

10. Contact Us

For shipping inquiries, please contact us at:
Email: [email protected]

Historical Google reviews

What our customers said

Customer reviews from our previous Google Business Profile, preserved here as historical feedback. This is an archive, not a live Google rating.

Andrea Nelson

The whole process from placing the order to receiving the package was quite straightforward, and I appreciated how the items were handled carefully, giving a sense of professionalism and attention to detail throughout.

Ashley Meeker

I had a very smooth experience with my order as everything arrived well packed, on time, and exactly as described, which made me feel confident about the reliability and consistency of the service overall.

Clyde Litchfield

Smooth and professional wholesale service with a strong focus on product quality and consistency. Communication is clear, and the ordering process feels well organized. Everything is handled efficiently from inquiry to delivery.

Mel Patterson

Super fast delivery. Products are incredible.

Sam Townley

Excellent service & fast shipping

Zac Stenner Wall

Another purchase !! Thankyou
Will buy again is great

Aref Saied

The best shop to get your peptides! Easy to order with fast shipping.

Rosellyn Randall

Amazing service purchased multiple times always reliable arrives quick!

Charles Eldridge

Reliable supplier with good attention to detail and timely responses. The team is helpful in providing information and ensures orders are processed correctly. Overall experience feels straightforward and dependable.

Tyler Wallace

Great deal was so happy with my peptide's

Louisa Beri

Rating only; no written comment.